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Savitar Technology Ltd - PC Setup Guide
Welcome to Savitar Technology Ltd! Thank you for choosing one of our high-performance PCs featuring CiT cases: BOLT, Alpha, Neo, Flash, Luna, or Celsius.
This guide will walk you through setting up your new PC, whether you purchased a tower-only option or a bundle with single or dual monitors, a keyboard/mouse/headset kit, RGB components, and video cables (VGA/DVI/HDMI/DP).
We also cover setups with or without a graphics card. Follow these simple steps, designed to be clear even for beginners, to get your PC up and running!
Additionally, we’ve included an extensive troubleshooting section to address common issues and hardware replacement steps.
Note: If you can’t find your tracking information, please check your spam/junk email folder. If it’s not there and it’s been more than 24 hours since your order was confirmed, please contact us.
🖥️ General Setup Steps for All Models
Before diving into model-specific instructions, here are the general steps for setting up your Savitar Technology PC. These apply to all models (CiT BOLT, Alpha, Neo, Flash, Luna, Celsius) and configurations (tower-only or bundle).
What’s in the Box?
Tower-Only Option:
- CiT PC tower (BOLT, Alpha, Neo, Flash, Luna, or Celsius) with pre-installed RGB fans.
- Power cord.
- Video cables (VGA, DVI, HDMI, or DisplayPort, depending on your configuration).
- Optional: Graphics card (if included in your purchase).
Bundle Option:
- Everything in the tower-only option.
- Single or dual monitor(s).
- Keyboard, mouse, and headset kit (with RGB lighting).
- Additional video cables for monitor connections.
Tools You’ll Need
- A Phillips head screwdriver (for securing cables or components, if needed).
- A flat, clean workspace.
- Optional: Anti-static wristband for safety (to prevent static damage to components).
⚙️ General Setup Steps
1. Unpack Your PC
- Carefully remove the PC tower, monitors, keyboard, mouse, headset, and cables from the box.
- Check for any damage. Contact Savitar Technology Ltd support if anything is missing or damaged.
2. Place the Tower
- Set the tower on a flat, stable surface with good ventilation. Ensure the RGB fans have space to breathe (avoid blocking vents).
3. Connect the Power Cord
- Plug the power cord into the back of the tower (PSU port, usually at the bottom rear).
- Plug the other end into a wall outlet or surge protector (recommended for safety).
4. Connect the Monitor(s)
- For tower-only setups:
- Use the provided VGA, DVI, HDMI, or DisplayPort cable to connect your monitor to the tower.
- If you have a graphics card, connect the cable to the graphics card port (lower horizontal slots on the back of the tower).
- If no graphics card, connect to the motherboard’s video output (higher slots, usually labeled HDMI, DP, VGA, or DVI).
- For bundle setups (single or dual monitors):
- Connect the first monitor using an HDMI or DisplayPort cable to the graphics card (or motherboard if no graphics card).
- For dual monitors, connect the second monitor using another HDMI, DisplayPort, VGA, or DVI cable to an available port.
- Ensure monitors are powered on (plug in their power cords).
5. Connect the Keyboard, Mouse, and Headset
- Plug the keyboard and mouse into USB ports on the back or front of the tower.
- Connect the headset to the audio jacks (green for audio, pink for microphone) or USB if it’s a USB headset.
- RGB components will light up once the PC is powered on.
6. Turn On the PC
- Press the power button on the front of the tower (usually marked with a circle and line symbol).
- Wait for the system to boot. If it’s a new PC, you will see the Windows setup screen.
- Important: Once the PC powers on for the first time, you will need to connect to WiFi during the Windows setup process (see Step 7 for details).
7. Set Up Windows
- Follow the on-screen prompts to complete the Windows setup:
- Select Language and Region: On the first screen, choose your preferred language (e.g., English (United Kingdom)), time and currency format, and keyboard layout. Click "Next."
- Connect to WiFi:
- On the "Let’s connect you to a network" screen, a list of available WiFi networks will appear.
- Click on your WiFi network name (SSID) from the list to select it.
- Click the "Connect" button.
- Enter your WiFi password in the provided text box and click "Next."
- Wait for Windows to connect to the network (you’ll see a confirmation message).
- If you don’t see your network or prefer to set up WiFi later, click "I don’t have internet" to skip this step (you can connect later via the taskbar network icon).
- Continue Setup: Follow the remaining prompts to:
- Accept the Microsoft license agreement (click "Accept").
- Sign in with or create a Microsoft account (optional but recommended for full features; click "Sign in" or "Create account," or choose "Offline account" to skip).
- Set up a PIN or password (enter and confirm your PIN/password, then click "Next").
- Configure privacy settings (toggle options like location or advertising ID, then click "Accept").
- Install any necessary drivers (included on a USB drive provided with your PC or downloadable from your motherboard or component manufacturer’s website).
8. Customize RGB Lighting (All Models)
- All CiT cases (BOLT, Alpha, Neo, Flash, Luna, Celsius) come with RGB fans.
- Use the LED button on the top or front I/O panel to cycle through ~13-365 LED modes (model-dependent).
- For advanced control, connect the ARGB hub to a compatible motherboard (supports ASUS AURA, MSI Mystic Light, Gigabyte Fusion 2.0, or ASRock) and use motherboard software to access 16.8 million colors and effects.
9. Check Connections
- Ensure all cables are secure and monitors display correctly.
- For dual monitors, right-click the desktop, select “Display Settings,” and choose “Extend” or “Duplicate” displays.
10. Shut Down Properly
- After use, shut down the PC using the Windows Start menu: Click the Windows button (bottom-left corner of the screen) > Click "Power" > Select "Shut down."
- Do not turn off the PC directly using the power button, as this may cause data loss or system issues.
11. Enjoy Your PC
- Install your favorite games, software, or apps, and explore your new Savitar Technology PC!
Model-Specific Setup Information
Each CiT model (BOLT, Alpha, Neo, Flash, Luna, Celsius) has unique features, but the setup process is similar. Below are tailored notes for each model, highlighting key differences and specifications based on available information.
CiT BOLT
Overview: A Micro-ATX case with a sleek design, tempered glass side panel, and RGB fans for a vibrant look.
Key Specs:
- Supports Micro-ATX and Mini-ITX motherboards.
- Graphics card length: Up to 320mm (with graphics card option).
- CPU cooler height: Up to 165mm.
- Storage: 3 x 2.5” SSDs, 2 x 3.5” HDDs.
- PSU: Standard ATX, up to 170mm.
- Cooling: Supports up to 8 fans (4 x 120mm ARGB fans included).
Setup Notes:
- Tower-Only: Connect your monitor to the graphics card (HDMI/DP preferred) or motherboard (VGA/DVI/HDMI/DP) if no graphics card. The included power cord connects to the bottom PSU slot.
- Bundle: Single monitor connects via HDMI/DP; dual monitors may use a mix of HDMI/DP or VGA/DVI for the second monitor. Plug the RGB keyboard/mouse/headset into USB and audio ports.
- RGB Control: Use the LED button on the I/O panel for 14 LED modes or sync with motherboard software for full customization.
- Cooling: Ensure the mesh front panel is unobstructed for optimal airflow. The 4 included ARGB fans are pre-installed but check their connections to the ARGB hub.
CiT Alpha
Overview: A Micro-ATX case with a focus on airflow and bold RGB aesthetics, featuring a mesh front panel and tempered glass.
Key Specs:
- Supports Micro-ATX and Mini-ITX motherboards.
- Graphics card length: Up to 320mm.
- CPU cooler height: Up to 165mm.
- Storage: 3 x 2.5” SSDs, 2 x 3.5” HDDs.
- PSU: Standard ATX, up to 170mm.
- Cooling: Supports up to 8 fans (4 x 120mm ARGB fans included).
Setup Notes:
- Tower-Only: Similar to BOLT, connect the monitor to the graphics card or motherboard. Use the power cord in the PSU slot.
- Bundle: Single monitor via HDMI/DP; dual monitors may require VGA/DVI for the second. Connect the RGB peripherals to USB/audio ports.
- RGB Control: Cycle through 14 LED modes using the I/O panel’s LED button or use motherboard software for advanced effects.
- Cooling: The mesh front panel ensures excellent airflow. Verify that the 4 ARGB fans are securely connected to the ARGB hub.
CiT Neo
Overview: A Mid-Tower ATX case with a mesh front panel, tempered glass, and robust cooling options.
Key Specs:
- Supports ATX, Micro-ATX, and Mini-ITX motherboards.
- Graphics card length: Up to 340mm.
- CPU cooler height: Up to 165mm.
- Storage: 4 x 2.5” SSDs, 2 x 3.5” HDDs.
- PSU: Standard ATX, up to 200mm.
- Cooling: Supports up to 6 fans (4 x 120mm ARGB Tornado fans included).
Setup Notes:
- Tower-Only: Connect the monitor to the graphics card (HDMI/DP) or motherboard (VGA/DVI/HDMI/DP) if no graphics card. The PSU slot is at the bottom.
- Bundle: Single monitor uses HDMI/DP; dual monitors may use VGA/DVI for the second. RGB peripherals connect via USB/audio.
- RGB Control: Use the LED button for ~365 LED modes or sync with motherboard software (ASUS AURA, MSI Mystic Light, etc.).
- Cooling: The mesh front panel and 4 Tornado fans provide excellent airflow. Ensure the PSU shroud hides cables for a clean look.
CiT Flash
Overview: A Micro-ATX case with a focus on budget-friendly ARGB lighting and tempered glass panels.
Key Specs:
- Supports Micro-ATX and Mini-ITX motherboards.
- Graphics card length: Up to 300mm.
- CPU cooler height: Up to 160mm.
- Storage: 4 x 2.5” SSDs, 2 x 3.5” HDDs.
- PSU: Standard ATX, up to 170mm.
- Cooling: Supports up to 6 fans (4 x 120mm ARGB fans included).
Setup Notes:
- Tower-Only: Connect your monitor via HDMI/DP (graphics card) or VGA/DVI/HDMI/DP (motherboard). Plug in the power cord.
- Bundle: Single monitor via HDMI/DP; dual monitors may use VGA/DVI. Connect RGB keyboard/mouse/headset to USB/audio ports.
- RGB Control: Use the LED button for 13 LED modes or motherboard software for 16.8 million colors.
- Cooling: The mesh front panel ensures good airflow. Check the 4 ARGB fans’ connections to the included 4-port ARGB hub.
CiT Luna
Overview: A Micro-ATX case with a full-mesh front panel for superior airflow and stunning ARGB fans.
Key Specs:
- Supports Micro-ATX and Mini-ITX motherboards.
- Graphics card length: Up to 300mm.
- CPU cooler height: Up to 160mm.
- Storage: 4 x 2.5” SSDs, 2 x 3.5” HDDs.
- PSU: Standard ATX, up to 170mm.
- Cooling: Supports up to 6 fans (4 x 120mm ARGB Infinity fans included).
Setup Notes:
- Tower-Only: Use HDMI/DP for graphics card or VGA/DVI/HDMI/DP for motherboard. Connect the power cord to the PSU.
- Bundle: Single monitor via HDMI/DP; dual monitors may use VGA/DVI. Plug RGB peripherals into USB/audio ports.
- RGB Control: Cycle through 13 LED modes with the LED button or use motherboard software for advanced customization.
- Cooling: The ultra-fine mesh front panel and 4 Infinity fans ensure top-tier airflow. Verify fan connections to the 4-port ARGB hub.
CiT Celsius
Overview: A Mid-Tower ATX case with a brushed aluminum-effect front panel, ARGB strip, and tempered glass.
Key Specs:
- Supports ATX, Micro-ATX, and Mini-ITX motherboards.
- Graphics card length: Up to 350mm.
- CPU cooler height: Up to 165mm.
- Storage: 2 x 2.5” SSDs, 2 x 3.5” HDDs.
- PSU: Standard ATX, up to 200mm.
- Cooling: Supports up to 6 fans (3 x 120mm ARGB fans included).
Setup Notes:
- Tower-Only: Connect the monitor to the graphics card (HDMI/DP) or motherboard (VGA/DVI/HDMI/DP). Plug in the power cord.
- Bundle: Single monitor via HDMI/DP; dual monitors may use VGA/DVI. Connect RGB peripherals to USB/audio ports.
- RGB Control: Use the reset switch for 14 color modes or sync with motherboard software for full ARGB control.
- Cooling: The front ARGB strip and 3 fans provide solid cooling. Ensure the front panel is clear for airflow.
🛠 Troubleshooting Guide – Savitar Technology PCs
If you encounter issues while setting up or using your Savitar Technology PC, follow these detailed troubleshooting steps. These cover common problems like no video, no power, no sound, Windows crashes and other issues (including inability to get into Windows), WiFi issues, LAN issues, tower fan/lights not working, and instructions for replacing a GPU, SSD, or RAM. For quick help, use our WhatsApp chat link: 💬 Chat with Support.
🖥 No Video/Display
Symptoms: Monitor shows “No Signal” or a blank screen.
- Check Cable Connections: Ensure the video cable (HDMI, DP, VGA, or DVI) is securely plugged into the monitor and the correct port on the PC (graphics card for setups with a GPU, or motherboard for no GPU).
- Verify Monitor Power: Confirm the monitor is powered on and plugged into a working outlet. Check the monitor’s input source (e.g., HDMI1, DP) matches the cable used.
- Test with Another Cable/Monitor: Try a different video cable or monitor to rule out a faulty cable or display.
- Check Graphics Card Seating (if applicable): If using a graphics card, power off the PC, unplug it, remove the side panel, and ensure the GPU is firmly seated in its PCIe slot.
- Reset BIOS: Power off the PC, unplug it, and locate the CMOS battery (a small coin-shaped battery on the motherboard). Remove it for 5 minutes, then reinsert it to reset BIOS settings.
- Try Integrated Graphics: If you have a graphics card but no display, connect the monitor to the motherboard’s video output to test integrated graphics (if your CPU supports it).
- Contact Support: If the No Video/Display issue persists, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
⚡ No Power
Symptoms: PC does not turn on when pressing the power button; no lights or fan activity.
- Check Power Cord: Ensure the power cord is securely plugged into the PSU (back of the tower) and a working wall outlet or surge protector.
- Verify PSU Switch: Check that the power supply unit (PSU) switch (on the back of the tower) is set to “I” (on), not “O” (off).
- Test Outlet: Plug another device into the same outlet to confirm it’s working.
- Inspect Power Button: Open the case (power off and unplug first) and check that the front panel power button cable is connected to the motherboard’s front panel header (refer to your motherboard manual).
- Test PSU: If comfortable, use a PSU tester or try a compatible replacement PSU. Contact support for assistance.
- Contact Support: If no Power is detected, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
🔊 No Sound
Symptoms: No audio from speakers or headset.
- Check Connections: Ensure the headset or speakers are plugged into the correct audio jacks (green for audio, pink for microphone) or USB port (for USB headsets).
- Verify Volume: Check that the volume is not muted or low. On Windows, click the speaker icon in the taskbar and adjust the slider.
- Select Correct Audio Output: Right-click the speaker icon, select “Sounds,” and ensure the correct playback device (e.g., headset or speakers) is set as default.
- Update Audio Drivers: Download the latest audio drivers from your motherboard manufacturer’s website (e.g., ASUS, MSI, Gigabyte).
- Test with Another Device: Try a different headset or speaker to rule out a faulty device.
- Check BIOS Settings: Some motherboards disable onboard audio if a graphics card is installed. Reset BIOS (see “No Video” section) or check audio settings in BIOS.
- Contact Support: If the sound issues persist, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
Windows Issues (Including Crashes and Inability to Get into Windows)
Symptoms: Windows fails to boot, freezes, displays errors (e.g., Blue Screen of Death), crashes repeatedly, or you cannot get into Windows at all.
- Restart PC: Power off the PC, wait 30 seconds, and turn it back on to see if the issue resolves.
- Access Safe Mode (If You Can’t Get into Windows):
- If Windows doesn’t load or crashes before login, restart the PC and press F8, Shift+F8, or F11 (depending on your motherboard) repeatedly during boot to access the Advanced Boot Options menu.
- Alternatively, if the PC attempts to boot but fails multiple times, Windows may automatically display the Windows Recovery Environment (WinRE).
- In the Advanced Boot Options or WinRE, select Safe Mode (or Safe Mode with Networking for internet access) to start Windows with minimal drivers and services.
- If you can’t access Safe Mode via F8/F11, use a Windows installation USB (provided or created via the Windows Media Creation Tool from www.microsoft.com):
- Insert the USB, restart the PC, and press F2, F12, or Del to enter the BIOS.
- Set the USB as the first boot device, save, and exit.
- Boot from the USB, select Repair your computer > Troubleshoot > Advanced options > Startup Settings, and choose Safe Mode.
- Use System Restore:
- If You Can Get into Windows or Safe Mode:
- Press Windows Key + R, type rstrui, and press Enter to open System Restore.
- Choose a restore point from before the issue started (e.g., before a recent update, driver, or software installation).
- Follow the prompts to restore your system to that point. This won’t affect personal files but may remove recently installed apps or drivers.
- If You Can’t Get into Windows:
- Boot into WinRE using the steps above (via automatic repair or Windows USB).
- Go to Troubleshoot > Advanced options > System Restore.
- Select a restore point and follow the prompts to restore the system.
- If no restore points are available, proceed to other steps.
- If You Can Get into Windows or Safe Mode:
- Run Startup Repair (If You Can’t Get into Windows):
- Boot into WinRE (via automatic repair or Windows USB).
- Go to Troubleshoot > Advanced options > Startup Repair.
- Follow the prompts to let Windows attempt to fix boot issues automatically.
- Update Windows (If You Can Access Windows):
- Go to Settings > Update & Security > Windows Update and install all available updates. Reboot if prompted.
- Update Drivers:
- Download the latest drivers for your motherboard, GPU, and other components from the manufacturer’s website (e.g., NVIDIA, AMD, Intel, ASUS, MSI).
- Install drivers one at a time, rebooting after each to isolate any issues.
- In Safe Mode, use Device Manager (Windows Key + X > Device Manager) to update drivers manually if needed.
- Run System Diagnostics:
- If you can access Windows, open Control Panel > System and Security > Administrative Tools > System Information to check for hardware errors.
- Alternatively, press Windows Key + R, type msconfig, and use the “Diagnostic Startup” option to test for software conflicts.
- Check for Malware:
- In Safe Mode with Networking or normal mode, run Windows Defender (Settings > Update & Security > Windows Security > Virus & Threat Protection) or a trusted antivirus to scan for malware causing crashes.
- Reinstall Windows:
- If crashes persist or you can’t get into Windows, back up all important files to an external drive or cloud storage (if possible, use Safe Mode or another PC to access the drive).
- Use the provided Windows installation USB or create one by downloading the Windows Media Creation Tool from www.microsoft.com.
- Insert the USB, restart the PC, and press F2, F12, or Del to enter the BIOS and set the USB as the first boot device.
- Follow the Windows installation prompts:
- Choose Custom Install for a clean installation (deletes all data on the selected drive) or select an option to keep files if prompted.
- Select the primary drive (usually the SSD where Windows was installed) and proceed with the installation.
- After reinstalling, install drivers from the manufacturer’s website and restore your backed-up files.
- Contact Support: If Windows issues persist, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
📡 WiFi Issues
Symptoms: No WiFi connection or slow/unstable WiFi.
Steps:
- Check WiFi Adapter: Ensure the WiFi adapter (if included) is enabled. Look for a WiFi antenna connected to the back of the PC.
- Restart Router: Unplug your router for 30 seconds, then plug it back in.
- Connect to Network: In Windows, click the network icon in the taskbar (bottom-right corner, looks like signal bars or a globe), select your WiFi network, click "Connect," enter the password, and click "Next."
- Update WiFi Drivers: Download the latest WiFi drivers from your WiFi adapter’s manufacturer (e.g., Intel, Realtek).
- Check Signal Strength: Move the PC closer to the router or remove obstacles. Consider a WiFi extender for weak signals.
- Disable/Enable Adapter: Go to Settings > Network & Internet > WiFi, disable the adapter, wait 10 seconds, and re-enable it.
- Contact Support: If WiFi issues persist, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
🔌 LAN Issues
Symptoms: No wired internet connection or unstable LAN.
Steps:
- Check Ethernet Cable: Ensure the Ethernet cable is securely plugged into the PC’s LAN port and the router.
- Test Cable: Try a different Ethernet cable to rule out a faulty one.
- Restart Router and PC: Unplug the router and PC, wait 30 seconds, and plug them back in.
- Update LAN Drivers: Download the latest LAN drivers from your motherboard manufacturer’s site (e.g., ASUS, MSI, Gigabyte).
- Check Network Settings: Go to Settings > Network & Internet > Ethernet and ensure the connection is enabled.
- Test with Another Device: Connect another device to the same Ethernet port on the router to confirm it’s working.
- Contact Support: If LAN issues persist, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
💡 Tower Fan / RGB Lights Not Working
Symptoms: RGB fans or lights don’t spin or illuminate.
Steps:
- Check Power Connections: Power off and unplug the PC. Open the side panel and ensure all fan power cables (3-pin or 4-pin) and RGB cables (3-pin ARGB) are connected to the ARGB hub or motherboard.
- Verify ARGB Hub: Ensure the ARGB hub is connected to the PSU via a SATA power cable and to the motherboard (if using software control).
- Cycle LED Modes: Press the LED button on the I/O panel (or reset switch for Celsius) to cycle through RGB modes. If no response, the hub or controller may be faulty.
- Check Motherboard Software: If using ASUS AURA, MSI Mystic Light, Gigabyte Fusion 2.0, or ASRock software, ensure it’s installed and updated. Download from the motherboard manufacturer’s website.
- Test Fans Individually: If comfortable, disconnect one fan at a time and test it in another fan header to identify a faulty fan.
- Contact Support: If fans or lights still don’t work, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
🎮 Replacing Graphics Card (GPU)
Tools Needed: Phillips screwdriver, anti-static wristband (optional).
- Power Off and Unplug: Turn off the PC and unplug the power cord.
- Remove Side Panel: Unscrew and remove the left side panel (tempered glass or metal, depending on model).
- Locate GPU: Find the graphics card in the PCIe slot (usually the longest card, lower back of the motherboard).
- Disconnect Power Cables: If the GPU has a 6-pin or 8-pin power connector, unplug it from the PSU.
- Release GPU: Unscrew the GPU from the case’s rear I/O bracket. Press the PCIe slot’s release tab (a small lever at the end of the slot) to unlock the GPU.
- Remove Old GPU: Gently pull the GPU out of the PCIe slot.
- Install New GPU:
- Ensure the new GPU fits your case (e.g., up to 320mm for BOLT/Alpha, 340mm for Neo, 300mm for Flash/Luna, 350mm for Celsius).
- Insert the new GPU into the PCIe slot until it clicks. Secure it to the rear I/O bracket with screws.
- Connect any required power cables (6-pin or 8-pin) from the PSU.
- Reassemble: Replace the side panel and screw it back in.
- Update Drivers: Boot the PC, download, and install the latest GPU drivers from the manufacturer (e.g., NVIDIA, AMD).
- Test: Connect the monitor to the new GPU’s HDMI/DP port and verify the display works.
- Contact Support: If the new GPU doesn’t work, email info@savitar-technology.co.uk or
WhatsApp: 💬 Chat with Support
💾 Replacing SSD
Tools Needed: Phillips screwdriver, anti-static wristband (optional).
- Power Off and Unplug: Turn off the PC and unplug the power cord.
- Remove Side Panel: Unscrew and remove the left side panel.
- Locate SSD: Find the SSD (a small rectangular drive, typically 2.5” or M.2). For 2.5” SSDs, it’s mounted in a drive bay; for M.2 SSDs, it’s on the motherboard.
- Remove Old SSD:
- For 2.5” SSD: Unscrew the SSD from the drive bay, disconnect the SATA data cable and SATA power cable.
- For M.2 SSD: Unscrew the M.2 screw (a small screw at the end of the SSD), gently pull the SSD out of the M.2 slot.
- Install New SSD:
- For 2.5” SSD: Place the new SSD in the drive bay, secure it with screws, and connect the SATA data and power cables.
- For M.2 SSD: Insert the new SSD into the M.2 slot at a 30-degree angle, press down, and secure with the M.2 screw.
- Reassemble: Replace the side panel and screw it back in.
- Initialize SSD: Boot the PC, go to Windows Disk Management (right-click Start > Disk Management), and initialize/format the new SSD.
- Reinstall Windows (if needed): If replacing the boot drive, use a Windows installation USB to reinstall Windows (see “Windows Issues” for details).
- Contact Support: If the SSD isn’t detected, email info@savitar-technology.co.uk or
message us on
WhatsApp: 💬 Chat with Support
🧠 RAM Reset & Replacement
PC crashes, fails to boot, or displays memory-related errors (e.g., Blue Screen of Death with memory errors).
Tools Needed:Phillips screwdriver,Anti-static wristband (optional) Steps:- Power Off and Unplug: Turn off the PC and unplug the power cord.
- Remove Side Panel: Unscrew and remove the left side panel (tempered glass or metal, depending on model).
- Locate RAM: Find the RAM sticks in the DIMM slots on the motherboard (long, thin modules, usually in pairs).
- Reset RAM (Reseating):
- Gently press down on the clips at both ends of the RAM module to release it. The module will pop up slightly.
- Remove the RAM module carefully, holding it by the edges (avoid touching the gold contacts).
- Inspect the gold contacts for dust or corrosion. Gently clean with a dry, lint-free cloth if needed.
- Reinsert the RAM module into the same DIMM slot, aligning the notch in the RAM with the slot’s key. Press firmly until the clips snap into place.
- Repeat for each RAM module if multiple sticks are installed.
- Replace RAM (if needed):
- If reseating doesn’t resolve the issue, replace with compatible RAM (check your motherboard manual for supported types, e.g., DDR4 or DDR5, and speed).
- Remove the old RAM module as described above.
- Insert the new RAM module into the DIMM slot, ensuring the notch aligns with the slot’s key. Press down firmly until the clips lock.
- For optimal performance, use identical RAM modules (same brand, speed, and capacity) in pairs or as recommended by your motherboard manual.
- Reassemble: Replace the side panel and screw it back in.
- Test the System: Boot the PC and check if the issue is resolved.
- In Windows, press Windows Key + R, type mdsched.exe, and run the Windows Memory Diagnostic Tool to test for RAM errors.
- Verify RAM in BIOS: Restart the PC, press F2, F12, or Del to enter the BIOS, and check if the RAM is detected correctly (total capacity and speed).
- Contact Support: If RAM issues persist, email info@savitar-technology.co.uk or message us on
WhatsApp: 💬 Chat with Support with details of the issue and RAM specifications.
⚠️ Safety Tips
- Power Off: Always turn off and unplug your PC before connecting or disconnecting cables or internal components.
- Static Protection: Use an anti-static wristband or touch a grounded metal surface to discharge static electricity before handling hardware.
- Ventilation: Ensure your PC is placed in a well-ventilated area to prevent overheating.
- Handle Components Carefully: Hold parts by their edges and avoid touching gold contacts on GPUs, SSDs, RAM, or other sensitive components.
📞 Contact Us
Email: info@savitar-technology.co.uk
Website: www.savitar-technology.co.uk
Phone: +7555330152
WhatsApp: 💬 Chat with Support
🛡️ Warranty Coverage
- All products are covered by a one-year warranty from the date of purchase.
- The warranty covers defects in materials or workmanship under normal use.
📅 Within the First Month
- If any issue arises within the first 30 days of purchase, we will provide a prepaid postage label for return shipping.
- Customers are responsible for safely packing the PC or bundle to prevent damage during transit.
- The product will be repaired or replaced at our discretion and returned to the customer.
🗓️ After the First Month (Within One Year)
- For issues arising after the first month but within the one-year warranty period, customers must ship the PC or bundle to our manufacturing unit at their own expense.
- The product will be repaired or replaced at our discretion, provided the issue is covered under the warranty.
🚫 Exclusions
- Physical damage (e.g., drops, dents, scratches, or misuse) is not covered under the warranty.
- Liquid damage (e.g., spills or submersion) is not covered under the warranty.
- Forced tampering (e.g., unauthorized repairs, opening the device, or modifying internal components) voids the warranty.
- Repairs for physical damage, liquid damage, or forced tampering will incur a charge, which must be paid prior to service.
🛠️ Support Services
- Any additional support services within the one-year warranty period may incur a charge.
- Payment for support services must be made in advance, and the PC or bundle must be shipped to our manufacturing unit.
⚙️ Upgrades
- Any upgrades to the PC or bundle must be discussed and agreed upon in advance.
- Payment for upgrades is required prior to service or shipment.
📞 Contact Us
For warranty claims, support, or upgrade inquiries, please contact our customer service team. Ensure the PC or bundle is safely packed and shipped to our designated manufacturing unit.
WhatsApp: 💬 Chat with Support